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This
Update works only with NEC Retail & Bulk
drives, not with OEM releases. OEM means part of a full PC package or
external USB or FireWire variant of this burner. For OEM products contact directly
your dealer, distributor or manufacturer of PC- or USB/ Firewire- package for
service, support and firmwareupdates.
You can only update from Firmwareversion 1.06, 1.07, 1.08, 1.09 and 1.0A .You can
verify your current firmware with NERO InfoTool: http://www.nero.com
Pls note following
instructions for update procedure:
Connect drive to secondary IDE channel
as Master
Disconnect all slave hardware from IDE secondary Master
Use standard UDMA-2 IDE cable
Update in Windows "Safe Mode"
Under Windows 2000 & XP login as administrator
In problem case update without DMA mode, under Windows XP & 2000 in the
device manager - "IDE ATA/ ATAPI controllers", you can switch from
DMA to PIO mode
Disconnect all external USB/ FireWire devices.
Deactivate virusscanners, active desktop programs and packetwriting agents
Do not turn off power during the updating process.
Note: Warranty will be lost during false updating procedure, especially unofficial modified firmwares were used
before.
In such cases we could not offer you a solution any more. You have to repair it by cost then.
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INSTALLATION: After unzipping file
pls. double click on "K250GNB1.exe" file,
follow instructions. After, you have
to reboot your system.
If you have problems after updating your drive use following steps:
1.Deinstall all your burnsoftware(s), also cleanup registry, e.g. registry
cleaner can be found here http://www.nero.com
2.Update your mainboard driver(s). Contact manufacturer of your mainboard/ PC
package for newest one.
3.Reinstall and
update your burnsoftware.
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To be on the safe side, you can also update drive by our service partner
Euro Point external. You have to send drive to the following adress:
Euro Point Communication GmbH
Sign: Firmwareupdate
Seligenstädter Straße 100 - Halle 41
DE-63791 Karlstein a. M.
Pls. do not forget to mark delivery note with sign
"FIRMWAREUPDATE".
The price for update procedure is brutto 45,25 EUR*,
contains following:
-firmwareupdate: 25,00 EUR(netto)
-shipment costs* 14,00 EUR*(netto)
(*can increase to foreign countries)
You can check status of procedure by this phone number 0049-(0)6188-954-3600.
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